Next dates:  TBC (2025)

Please contact to register your interest for the next course

A practical three-day qualification from The At Work Partnership designed to train occupational health and other professionals in the theory and practice of case management skills – in order to improve absence management, job retention and return-to-work outcomes.

The course is designed to develop an understanding of case management concepts to improve the OH
management of disability, absence and return-to-work. The course is structured around the biopsychosocial model of workplace health and disability and the ‘flags’ framework for identifying obstacles to job retention or return-to-work. It examines how the adoption of a five steps approach to case management, with a focus on assessing an individual’s health and workplace needs and developing
cost-effective plans, can improve return-to-work and job retention outcomes.

Course overview

Course Director: Dr Nerys Williams, oh physician

Modules include:

  • Introduction to OH case management
  • The biopsychosocial model – the psychosocial flags and OH
  • Using evidence-based approaches
  • Legal framework – disability and long-term absence
  • Case conferences
  • Managing difficult cases
  • Managing long-term conditions and progressive illness
  • Mental health case management
  • Effective case management reports

How will gaining this qualification benefit you and your organisation?

You will gain:

  • A comprehensive understanding of the importance of the role that OH can play as case management coordinator
  • A detailed knowledge of the biopsychosocial model and how it can be used to identify obstacles to job retention or return-to-work
  • A structured approach to case management, from drawing up return-to-work and job-retention plans, to putting these into practice and evaluating their success
  • In-depth comprehension of the theory and practical skills required to manage complex cases, from chronic conditions to mental health
  • Guidance on legal obligations

Please contact to register your interest for the next course