The next date for the OH Consultations workshop will be Tuesday 25 November 2025.

Online bookings will be open soon – to register your interest in attending please email conferences@atworkpartnership.co.uk


OH consultations are at the heart of an occupational health professional’s work. This one-day course from The At Work Partnership is designed to help OH professionals enhance their consultation skills.

The day concentrates on the communication and interpersonal skills that are required for effective OH consultations but are so seldom taught. These include how to:

  • Establish a rapport with the employee, using a non-judgemental style and clear language
  • Gather information using open questions – and phrase questions to get informative answers
  • Use and interpret non-verbal communication cues
  • Develop your listening skills
  • Lead the conversation, using techniques such as motivational interviewing and coaching
  • Manage difficult referrals where the individual is anxious or angry
  • Put it all into practice – our case study shows how the communication skills learnt on the course can improve the outcome of cases for the employee and the employer

Who is the course designed for?

The course is designed for OH professionals and other professionally registered practitioners working in OH. The course attracts OH and allied professionals with differing levels of OH experience. For the more experienced OH professional, it is very useful as a refresher course.

This training day aims to teach you to:

  • Understand the aims of the OH consultation in terms of moving the case forward
  • Set up and prepare for effective OH consultations, and understand how to audit and improve these
  • Know your legal responsibilities – and the nuances of the unique role of the OH professional – in fulfilling your obligations to both the employee and the employer
  • Get the most of your OH consultations whether face to face, telephone or video/online

To register your interest in the next event please email:

conferences@atworkpartnership.co.uk

About Brunel University London

This qualification is run by The At Work Partnership with the support of Brunel University London.

Find out more at: https://www.brunel.ac.uk/study/postgraduate/Specialist-Community-Public-Health-Nursing-PGDip-and-MS