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October/November 2018 (vol. 15/3)

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Managing quality in occupational health, part-1

Part 1: the principles of quality management


This is the CPD article for the October/November 2018 issue. If you are a subscriber, you can access the CPD by clicking on the CPD button at the bottom of this page. 

In the first of a two-part series, occupational physician Paul Nicholson explains why quality management is an essential part of modern occupational health practice.

 In the decade following World War II, Japan had a poor reputation for the quality of its manufactured goods. Today this seems hard to believe, with Japanese cameras, cars and electronic goods seen as quality benchmarks. Japanese manufacturing was turned around by the American engineer, statistician and quality guru William Edwards Deming who had applied Walter Shewhart’s statistical process-control techniques to boost US wartime production. He introduced the same methods to Japanese industry in 1950, and …


Dr Paul Nicholson is an occupational physician, past president of the Society of Occupational Medicine and past chair of the BMA Occupational Medicine Committee. He was the Faculty of Occupational Medicine’s clinical lead responsible for developing the SEQOHS standards and accreditation scheme, and was part of the global team which owned Procter & Gamble’s Health Systems Key Elements and trained and calibrated auditors

Author: Nicholson P


Occupational Health at Work October/November 2018 (vol. 15/3) pp17-21

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