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December/January 2011/2012 (vol. 08/4)
Workplace mediation: a role for occupational health?
Mediation is used increasingly to address workplace conflict. Peter Noone charts the development of workplace mediation and explores the evidence for its role in absence management, return to work, and job retention.
Workplace dispute resolution has become a central focus in the UK for both policymakers and employers in light of the rising cost of individual employment conflict, estimated at £410 million annually1. Traditional approaches have focussed on the use of formal grievance and disciplinary processes, reinforced in 2004, by the introduction of statutory procedures under the Employment Act 2002. However, in 2007 …
Dr Peter Noone is a consultant occupational physician currently working with the Irish health service.
Author: Noone P
Occupational Health at Work December/January 2011/2012 (vol. 08/4) pp20-24