Notes
Format
This is a virtual course and will be run on Zoom.
Fee and documentation and data protection
The fee must be paid in advance and includes printed documentation which will be sent by courier to arrive with paid delegates 3 working days before the event. Please provide a home address/preferred address above, as well as an email address and phone number, for receipt of this documentation . In terms of data protection, please note that this will be provided to the courier company to deliver the documentation, unless you advise us to make other arrrangements.
Attendance requirements
Delegates must attend 100% of the course. This is essential in order to undertake the assignment and gain the Certificate.
Special requirements
If you have any special needs, please let us know in advance and we will be delighted to try and help.
Booking procedure for bookings by invoice
Due to high levels of interest in this event, we recommend the following procedure for bookings where payment will be made by invoice:
Please call us on 0345 017 6986 / 020 8344 2328 to reserve a no-obligation provisional place.
If places are available, we will hold a provisional place for you for a maximum of 30 days.
Course administration details
Please contact us if you do not receive written confirmation of your booking within two weeks of making the reservation. Your course handbook and any final information will be sent to paid delegates approximately three weeks before the course. Zoom links will be sent to paid delegates approximately one week before the event. If you do not receive these in a timely manner, please telephone 0345 017 6986 / 020 8344 2328
Cancellation policy
For cancellations received in writing 28 days or more before the course commences, we will provide a refund, less a 10% cancellation fee. If the cancellation is received less than 28 days before the course start date, no refund will be made. At any time before the course commences, we will accept an alternative delegate from your organisation. Refunds are not available to delegates who fail to attend after confirming a booking. Transfers to future courses can only be arranged up to 28 days prior to the start date of the course booked, subject to a £75 + VAT administration fee.
Zoom
If necessary, we can arrange rental of laptop/iPad for a small additional fee.
Disclaimer
This programme was correct at time of going to press. In unavoidable circumstances, we reserve the right to change or cancel this event. If we do need to cancel this event, our liability is limited to a refund of fees.
